Shipping Protection

Shipping takes 5-12 Business Days. Tracking Numbers will always be sent so you can track it every step of the way! Each order has insurance coverage in the unlikely event that a package gets lost or stolen in transit.

We provide refunds and returns for unopened packages or products that were defective upon arrival. For more information, please contact our team at support@zelora.store

Our dedicated customer support team is available 24/7 to assist you and answer any questions within a 24-hour time frame. Feel free to reach out to us at support@zelora.com